Privacy Policy

1. Information We Collect

We may collect the following categories of personal information:

1.1 Information You Provide Directly

• Contact Information: Name, email address, WhatsApp/phone number, company name, and physical address when you fill out our contact or consultation forms.
• Project Details: Information about your business needs, project requirements, and budget that you share with us.
• Account Information: If you create an account or use our client portal, we collect login credentials and profile data.
• Communication Records: Emails, WhatsApp messages, meeting notes, and other communications you send to us.

1.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, links clicked, referral sources.
• Device Information: Browser type, IP address, operating system, screen resolution.
• Cookies & Tracking: We use cookies, web beacons, and similar technologies to enhance your browsing experience (see Section 7).
• Location Data: Approximate location derived from IP address to provide localized content (e.g., currency preferences).

1.3 Information from Third Parties

• Social media profiles when you connect via LinkedIn, Facebook, or similar platforms.
• Analytics data from Google Analytics and Facebook Pixel (aggregated and anonymized).

2. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To provide, manage, and improve the software development, web design, mobile app development, and digital marketing services you request.
• Communication: To respond to inquiries, send project updates, share proposals, and provide customer support via email or WhatsApp.
• Marketing & Promotions: To send you newsletters, case studies, and service updates — only with your explicit consent.
• Analytics & Improvement: To analyze website traffic, understand user behavior, and improve our services and website performance.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations in Bangladesh and internationally.
• Financial Transactions: To process invoices, payments, and maintain accounting records.
• Security: To detect, investigate, and prevent fraudulent transactions and other illegal activities.

3. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA) or regions with similar data protection laws, we process your data under the following legal bases:

• Contractual Necessity: Processing required to fulfill a contract or service agreement with you.
• Legitimate Interests: To improve our services, conduct marketing analytics, and maintain business security.
• Consent: Where you have expressly consented to specific processing activities (e.g., marketing emails).
• Legal Obligation: To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share data only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., hosting providers, email platforms, project management tools). These parties are bound by confidentiality agreements.
• Business Partners: With your consent, we may share project details with technology partners or subcontractors involved in delivering your project.
• Legal Requirements: If required by law, court order, or government authority in Bangladesh or internationally.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Protection of Rights: To protect the rights, property, or safety of Unity Core Tech, our clients, or the public.

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal, accounting, and reporting requirements.
• Resolve disputes and enforce agreements.

Typically, client project data is retained for 7 years after project completion for accounting and legal purposes. Marketing data is retained until you opt out. Inquiry data from non-clients is deleted after 2 years of inactivity.

6. Data Security

We implement industry-standard security measures to protect your personal data, including:

• SSL/TLS encryption for all data transmitted to and from our website.
• Secure access controls and authentication for internal systems.
• Regular security audits and vulnerability assessments.
• Encrypted storage for sensitive data.
• Employee training on data protection best practices.

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Necessary for website functionality (e.g., session management, security tokens). These cannot be disabled.
• Analytics Cookies: Google Analytics helps us understand how visitors interact with our website. Data is anonymized and aggregated.
• Marketing Cookies: Facebook Pixel tracks conversions and enables retargeting advertising. Only active if you consent.
• Preference Cookies: Store your preferences such as language, theme (dark/light mode), and currency selection.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to Be Forgotten"): Request deletion of your data, subject to legal obligations.
• Right to Data Portability: Request your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time.
• Right to Complain: Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at privacy@unitycoretech.com.

9. International Data Transfers

Unity Core Tech is headquartered in Dhaka, Bangladesh. If you access our services from outside Bangladesh, your data may be transferred to and processed in Bangladesh. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected data from a minor, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy notice of every website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes by:

• Posting the updated policy on this page with the revised "Last updated" date.
• Sending an email notification to registered clients or subscribers.

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: